Since 2004, Immaculate Clean has been creating a cleaner, healthier, and happier living environment through professional and reliable house cleaning services. We offer services from Monday to Friday between 8:00 a.m. and 5:00 p.m.
We have offices in Maryland and Florida to efficiently serve households in Eldersburg and the surrounding communities of Baltimore, Carroll, and Howard Counties, as well as Sarasota, FL. Contact us and experience exceptional cleaning services firsthand.
Book Our Service
Bring a new level of cleanliness and comfort to your home with Immaculate Clean. To schedule a service, you can conveniently reach out to us through the following channels:
Request A Quote
Please share a little information, so we can assist you in selecting the perfect cleaning solution for your needs.
Frequently Asked Questions
Our dedicated customer care team will respond as promptly as possible, ideally within five (5) minutes, unless we are engaged in an all-hands team meeting. Rest assured that if your inquiry comes in after 3:30 PM, our team will make every effort to get back to you the same day. Otherwise, we’ll be in touch first thing the next business morning.
When you reach out to us, our friendly customer care team will warmly greet you and take the time to gather important information relevant to your needs. With just a few minutes of fact-finding, we’ll provide comprehensive details about our service plans, pricing, payment options, and available start dates.
We understand that each homeowner has unique requirements, and we are well-equipped to offer a range of options to cater to your busy lifestyle. Our team will provide professional recommendations to help you make an informed decision that brings exceptional value to your home.
Absolutely! You can request a quote for our cleaning services over the phone. We’ll provide all the necessary details and an accurate quote tailored to your specific cleaning needs.
To reschedule or cancel a cleaning appointment, reach out to our customer care team via phone or email. Please give us a notice at least 48 hours prior to your scheduled service. Our team will happily accommodate your request and find an alternative that fits your schedule.
You can book a cleaning appointment with us at your convenience. However, to secure your preferred date and time, we recommend scheduling at least a few days in advance, especially during peak seasons.
Yes, we understand that emergencies can arise, and we do our best to accommodate same-day or emergency cleaning requests whenever possible. Contact us immediately, and we will do our utmost to assist you promptly.
Absolutely! We offer customizable cleaning checklists to cater to your unique requirements. Whether you have specific areas you want us to focus on or certain cleaning products you prefer, we are here to accommodate your requests and ensure your satisfaction.
Yes, you can! We understand the importance of consistency and trust in our services. If you prefer having the same cleaning team for each visit, let us know, and we will arrange it accordingly.
At Immaculate Clean, client satisfaction is our priority. If you have any complaints or concerns, don’t hesitate to contact our customer care team, and we will address the matter promptly and professionally to find a suitable solution that meets your expectations.
Absolutely! We take pride in the quality of our services. If you are not completely satisfied with any aspect of our cleaning, please let us know within 24 hours, and we will promptly address the issue to ensure your complete satisfaction.